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Cancellations received 46 days (or more) of departure will incur a penalty of 10% per person.
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Cancellations received within 45-35 days of departure will incur a penalty of 25% per person.
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Cancellations received within 34-15 days of departure will incur a penalty of 80% per person.
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Cancellations received within 14 days of departure will incur a penalty of 100% per person. Unused features are non-refundable. No-shows forfeit entire payment.
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Tours require a minimum number of participants to avoid cancellation. We reserve the right to cancel a scheduled trip to fully refund affected customers, although we will make every effort to maintain the normal operation.
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There is 6% handling fee add-on to the aforementioned penalties to a maximum total fee of 100% of the booking value.
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To avoid cancellation penalties we offer you the option to have another traveller take your place in the tour. The handling fee for this change is 25€ per person per day for overnight tours, and 20€ per person for day/half day/evening tours.